Privacy policy

Privacy Policy

This Privacy Policy describes how QELVAZUâ„¢ and Beijing Ruizhi Gu Technology Co., Ltd. may collect, use, share, and protect information when you visit qelvazu.com, place an order, or contact customer support.

Business Information

Brand: QELVAZUâ„¢

Website: qelvazu.com

Operating Company: Beijing Ruizhi Gu Technology Co., Ltd.

Owner: Wang Jin

Privacy Contact: service@qelvazu.com

1. Information We Collect

Depending on how you interact with qelvazu.com, we may collect information such as your name, email address, telephone number, billing and shipping details, order information, customer-support correspondence, device and browser information, IP-related information, cookie identifiers, and website interaction data.

2. How We Use Information

  • To process, fulfill, and support customer orders.
  • To provide shipping, tracking, and customer-service communications.
  • To operate, maintain, and improve qelvazu.com.
  • To help prevent fraud, misuse, unauthorized access, and payment risk.
  • To comply with applicable legal, tax, accounting, and operational obligations.
  • To send marketing communications where permitted and where applicable opt-out rights are available.

3. Service Providers

Information may be shared with service providers where reasonably necessary for ecommerce hosting, payment processing, order fulfillment, shipping, analytics, fraud prevention, communications, and customer support.

4. Cookies and Similar Technologies

QELVAZUâ„¢ may use cookies or similar technologies for essential website functions, security, remembering preferences, measuring website performance, and improving the shopping experience.

5. Data Retention and Security

Information may be retained for as long as reasonably necessary for the purposes described in this policy, including order support, legal compliance, fraud prevention, and recordkeeping. Reasonable technical and organizational measures are used to help protect personal information.

6. Your Privacy Rights

Depending on your location, you may have rights to request access, correction, deletion, or other controls over certain personal information, subject to applicable legal exceptions and record-retention requirements.

7. International Processing

Because qelvazu.com and service providers may operate across multiple jurisdictions, personal information may be processed in countries other than your own, subject to applicable legal safeguards.

8. Children's Privacy

QELVAZUâ„¢ is not intended for children who are not legally able to enter into online purchase transactions in their jurisdiction.

9. Policy Updates

This Privacy Policy may be updated to reflect changes in services, technology, operations, or applicable legal requirements.

10. Privacy Contact

Privacy-related requests may be sent to service@qelvazu.com.

Business Address

Room A2302, 1st Floor, No. 47 Yuqiao Beili, Tongzhou District, Beijing, China (Cluster Registration)