QELVAZU™ · Customer Care
We are here to help.
For questions about products, orders, payments, shipping, returns, or other matters related to qelvazu.com, please contact us.
Phone
+86 18011844624
Hours
Monday–Friday, 10:00–17:00 (UTC-7)
Website
qelvazu.com
How We Can Help
Order Support: Include your order number and the email address used at checkout.
Product Questions: Include the product name or product-page information and your specific question.
Shipping & Tracking: For delayed or unusual tracking, include your order number and tracking information where available.
Damaged or Incorrect Items: Contact us promptly and provide supporting photos where relevant.
Return Address Notice
Please do not send returns to the business address below unless QELVAZUâ„¢ customer support specifically instructs you to do so. Approved returns will receive the applicable return address and instructions.
Business Information
Operating Company: Beijing Ruizhi Gu Technology Co., Ltd.
Owner: Wang Jin